How Have Business Networking and Communications Changed?

Business NetworkingOh, the good old days of doing business!  And I am not talking 20-30 years ago I am only talking 6-7 years ago.  There was always an expectation that business people would join business groups like Lions or Rotary to network with other business owners, but that necessity is changing rapidly.

In fact if you are relying on those networks for your business in 2009 you are almost considered ‘out of the loop’.  Business these days is conducted on the internet via social sites and emails.   Interesting that they call them social sites because people who join these sites for business are not  in many of cases, very social.  Often it is a matter of targeting specific clients or groups and building relationships for business purposes only.

It is a fact that even company meetings have changed.  More and more companies are changing to having meetings on the internet with attendees being anywhere from down the hallway to half way across the globe.

How is this affecting your business?  Are you losing that personal contact with staff or with your customers?  Obviously virtual business is infiltrating our systems more and more, but business owners need to be extremely careful that they do not lose touch with their clients.

One step that major companies have taken because of this factor is to improve their customer service divisions.  Even in only the last 2 years there has been a noticeable difference in customer service.

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